Frequently Asked Questions

General questions

  • Take this quiz to find the perfect class for your child! Alternatively, you can call or email us, and we can help.

  • Yes, we allow unlimited make-ups for our currently enrolled students. You may schedule a make-up 48 hours in advance in any available class within your student’s appropriate skill and/or age.

    • You may do more than one make-up per week, and your make-up will not expire.

    • There is no cash value to missed classes.

    • Makeups can only be scheduled up to two weeks in advance

    If your child misses their scheduled makeup class and the front office is not notified within 2 hours of your scheduled makeup, that makeup will be forfeited.

    You may schedule a makeup through your parent portal.

  • Yes, you can try any class for $20. When you find a class that works with your schedule, use our registration page to create an account, you will be asked if you would like to “trial” the class and mark yes. Note: Trial classes are only scheduled with classes that have open availability; if the class is full, you will be placed on a waiting list. You will only be charged $20 for the class.

  • Yes, we allow drop-in classes for students who want extra time in the gym or try a program they have already trialed.

    Fees are:

    • $39 for 55 minute Gymnastic and Ninja classes

    • $35 for 40 minute Gymnastics and Ninja classes

    • $44 for 85 minute Aerial Arts classes

  • Please stop by anytime we are open and we will give you a tour.

Class procedures

  • We have ongoing enrollment, meaning you can start mid-month and tuition will be prorated accordingly.

  • Parents are only allowed on the floor during Fundamental Open Gym and with children enrolled in Tuff Tumblers. We ask the parents to respect our rules and ask for assistance if they need to contact their child in class.

  • We have a few options for viewing classes. We have a second-level mezzanine for parent viewing— access is outside to the right of our entrance; we also have to view windows inside the facility for parents and spectators.

  • For Girl Gymnasts, a leotard is preferred. Tight-fitting clothing such as footless leggings or shorts can be worn. No loose or baggy clothing (tee or sweatshirts.) For safety, coaches need to be able to see the line of the gymnast.

    For Ninjas, a Ninja uniform is required. It consists of a Ninja Zone t-shirt and athletic bottoms.

    For Aerials Arts, tight-fitting leotard with leggings. For safety: nothing baggy, no bare skin showing, trimmed nails, and no metal jewelry.

    For all participants

    • Bare feet (for better traction on beams and trampolines.)

    • Long hair pulled back.

    • Leave all jewelry at home, please (along with iPods and other valuables.)

    • No gum, of course.

    • Clean hands, feet, face & body

  • Once we confirm space in the class, we will reach out via the provided email to confirm your spot. We will hold your spot for 48 hours; once the 48 hours are over, we will release the spot to the next student.

    Before being added to the waitlist, the appropriate skill level must be met for the following classes, and a move-up form must be completed by your student’s coach.

    • Aerial Arts 2 class - Aerial Arts 1 class

    • Girls Gym 4 class - Girls Gym 3 class

    • Girls Gym 3 class- Girls Gym 2 class

    • Girls Gym 2 class - Girls Gym 1 class

    • Ninja Zone 2 class - Ninja Zone 1 class

    • Flipz 2 class - Flipz 1 class

    Age requirements also must be met for safety reasons before being added to any of these waitlists.

    • Aerial Arts 1 class age 7

    • Girls Gym 1 class age 6

    • Flipz 1 class age 9

    • Ninja Zone 1 class age 6

  • Families must inform us by the 25th of the month if they want to drop their classes for the upcoming month. Withdrawals made after the 1st of the month will result in credit only.

    Use this form to withdraw from a class.

Billing and payment questions

  • There is no membership fee.

  • Our group classes tuition is paid monthly, and private lessons or other special events are paid per event. See our schedule for the tuition for each class and special events. Note: Tuition rates are set to increase every fall.

  • Tuition is due on the first of the month; credit cards will be charged on the first.

    We operate on a perpetual enrollment basis. Perpetual enrollment means that your child’s spot in class is automatically reserved upon timely receipt of your monthly tuition payment. Tuition statements are sent via email in advance; please ensure that we have your preferred email address.

    All tuition billing at Los Gatos Elite is set up as automatic billing. Upon registering for a class, you will be asked to provide bank account information for electronic check transfer or credit card information for automatic credit card billing. Your payment will be automatically charged on the 1st of each month.

    Unfortunately, the students with an unpaid account after 48 hours will be automatically removed from the class, and another student may take their place. If your credit card is either expired or declined, we will first reach out with an email, so please ensure that we have your preferred email address.

  • No, we do not prorate for missed classes. We understand that unforeseen events may prevent you from attending a scheduled class. As a courtesy to our currently enrolled students, we offer makeup classes for any missed classes.

    However, please note that missed classes do not have a cash value, and refunds are not provided. We value your understanding and continued enrollment in our program. Please schedule a makeup for missed classes.

  • Yes, we proudly offer multi-class and sibling discounts on our recreational classes. Family discounts are as follows: second & third classes are 8% off, fourth class is 25% off. Discounts are calculated based on family enrollment. There is no discount for competitive, camp, or private lessons.

Holidays and closures

  • There will be no classes on the following dates:

    • New Year's Day: Monday, January 1, 2024

    • Easter: Sunday, March 31, 2024

    • Spring Break: Monday, April 8 through Saturday, April 13, 2024

    • Memorial Day: Monday, May 27, 2024

    • Independence Day: Tuesday, July 2 through Saturday, July 6, 2024

    • Labor Day: Monday, September 2, 2024

    • Halloween: Thursday, October 31, 2024 (No classes past 12:00 pm)

    • Thanksgiving Break: Wednesday, November 27 through Sunday, December 1, 2024

    • 2024 Winter Break: Tuesday, December 24 through Tuesday, December 31, 2024

    • New Year’s Day: Wednesday, January 1, 2025

  • We will send a message to all contacts we have on file if a class should be cancelled for any reason.